Advisor Xpress Browser Guide
A Web browser is a software
program that enables you to access and display information from
the World Wide Web quickly and easily. Our website is best
viewed using a browser that supports the capabilities of
Netscape Navigator® version 3.0 or higher, and Microsoft®
Internet Explorer version 4.0 or higher.
To access account information,
initiate online account transactions, or send secure messages,
your browser must support:
- 128-bit encryption
(also called domestic-, U.S.-grade, or strong encryption),
which encodes information so that it cannot be read without
- Secure Sockets Layer (SSL)
version 2.0 protocol, which ensures that communication
between your computer and our Web server can't be
interrupted or intercepted by an unauthorized user.
If your browser does not meet
Advisor Xpress security requirements, use one of the following links
to download an upgraded browser:
Internet Explorer 4.0x or 5.0x 128-bit version.
4.0x. To download the 128-bit version, choose the operating
system, language, and product version; then select
"Download strong U.S./Canada-only encryption if
available" -- ; then click on the "Download for
Navigator® 3.04. To download the 128-bit version, click on
"Download strong encryption version."
Remember that once you've
downloaded the proper browser, you must install it on your
computer. Follow the browser manufacturer's instructions that
appear on your screen.
Many documents on our site can be viewed or downloaded in the
Adobe Portable Document Format (PDF). To do so, you need a
specific version of Adobe
Acrobat® Reader software. To print PDF files, your printer
must have graphics capabilities.
Tips for Downloading and
Installing a Browser
- When selecting a browser,
indicate your computer's operating system (such as Windows
95 or Macintosh).
- Follow the downloading
instructions provided on the web browser manufacturer's
website. If you have technical problems, call the browser
manufacturer for support.
- Provide all information
requested on the eligibility form that you will be required
to complete online for 128-bit encryption. You must be a
citizen or permanent resident of the United States or Canada
to download a browser with 128-bit encryption.
- Once you have completed the
download, follow the manufacturer's instructions to install
the browser properly on your computer.
For more information about
browsers or Advisor Xpress security requirements, see our Frequently